Return & Refund Policy

1. Damaged or Tampered Shipments

If your package arrives with broken glass jars or damaged outer seal, please take a photo/video and notify our WhatsApp desk (+91 84389 38177) within 48 hours of delivery. We will immediately dispatch a free replacement or initiate a 100% refund.

2. Food Safety & Hygiene Guidelines

Due to FSSAI food hygiene and safety standards, opened perishable consumable jars cannot be returned for change of mind. However, if there is any genuine batch defect or spoilage, our quality team will promptly review and replace it.

3. Refund Processing Timelines

Approved refunds for UPI payments are credited within 24 to 48 hours to the original source VPA. Card and Netbanking refunds are credited within 5 to 7 business days.